1. Relative to DepEd Memorandum No. 014, s. 2025, or the DepEd Quality Management System (QMS) Manual and Procedures and Work Instruction Manual (PAWIM), which aims to establish a quality system by outlining a clear organizational structure across all governance levels in the Department and the various essential processes it provides, as well as providing definite procedures and work instructions to ensure the satisfactory and standardized operation of the Department, this Office hereby establishes the Division Risk Management Team and Citizen/Client Satisfaction Feedback Management Team.
