1. For the information and guidance of all concerned, attached is the Regional
Memorandum No. 428 s. 2023 re: Implementation of the Client Satisfaction
Measurement (CSM) Form Prescribed by the Anti-Red Tape Authority dated July 20, 2023.
2. For relevant queries, please contact the Administrative Services/ Personnel
Unit through these numbers (046) 423-7934 or 0919-060-5822.
3. Widest dissemination of this Memorandum is directed.
